Effective Date: [May 05, 2025]

At Alhussna, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to protect your personal data when you visit our website, www.alhussna.com.

By using our website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information when you visit, make a purchase, or interact with our website:

  • Personal Identification Information: Name, email address, phone number, shipping address, payment information.
  • Non-Personal Identification Information: IP address, browser type, referring/exit pages, time and date of visits, and other technical data.
  • Cookies: We use cookies to enhance user experience, track preferences, and improve our website’s functionality.

2. How We Use Your Information

The information we collect is used for several purposes, including:

  • Order Fulfillment: To process and deliver your orders and provide customer support.
  • Communication: To send order updates, promotional offers, and respond to your inquiries or feedback.
  • Personalization: To improve your shopping experience by personalizing content and recommendations based on your preferences and browsing history.
  • Security: To monitor the security of our website and prevent fraud.
  • Marketing: With your consent, we may use your contact details to send you promotional materials or newsletters.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties unless:

  • Service Providers: We may share your personal data with trusted third-party service providers (e.g., delivery partners, payment processors) who help us operate our business and fulfill orders.
  • Legal Compliance: We may disclose your information if required to do so by law or to protect the rights, property, and safety of Alhussna, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use secure socket layer (SSL) technology to encrypt sensitive data, such as payment information, during transmission.

However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security of your information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small files stored on your device that help us remember your preferences and improve site functionality.

You can choose to disable cookies through your browser settings, but please note that doing so may affect your experience on our website.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to legal or contractual restrictions.
  • Opt-Out: You can opt out of marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise these rights, please contact us at alhussna786@gmail.com or call 03004375893.

7. Third-Party Links

Our website may contain links to third-party websites or services. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When changes are made, the “Effective Date” at the top of this page will be updated. We encourage you to review this page periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Thank you for trusting Alhussna with your personal information. We are committed to maintaining your privacy and providing you with a safe, secure shopping experience.