Effective Date: [May 01, 2025]
At Alhussna, we are committed to providing our customers with a seamless and enjoyable shopping experience. We are pleased to offer FREE SHIPPING on all orders across Pakistan. Please take a moment to review our detailed shipping policy below.
1. Shipping Information
We offer FREE SHIPPING on all orders within Pakistan. Whether you’re purchasing one item or multiple items, shipping is on us!
Delivery Time
- Orders are typically processed and shipped within 1-3 business days after your order is placed.
- Depending on your location, delivery generally takes between 3 to 7 business days after dispatch.
- For remote areas, delivery may take an additional 2-3 days.
Shipping Method
- We partner with trusted courier companies to ensure your order arrives safely and promptly.
- Once your order is shipped, you will receive an order tracking number via email or WhatsApp to help you track your delivery.
2. Order Processing & Dispatch
- Order Confirmation: After placing your order, you will receive an order confirmation email with details of your purchase.
- Order Processing: We aim to process orders within 1-3 business days. Please note that orders placed on weekends or holidays may be processed the next business day.
- Dispatch: Once your order is dispatched, you will receive a confirmation email with a tracking number to monitor your shipment.
3. Delivery to Remote Areas
While we strive to deliver to all regions of Pakistan, please be aware that delivery to certain remote areas may take additional time. If there are any issues with delivery to your location, our customer service team will get in touch with you to provide an updated timeframe.
4. Shipping Restrictions
Currently, we only offer shipping within Pakistan. We do not ship internationally at this time.
5. Order Tracking
Once your order is dispatched, we will send you a tracking number to the email address or WhatsApp number. You can use this tracking number on the courier’s website to track your order in real time.
6. Damaged or Lost Items
In the unlikely event that your order arrives damaged, or if you suspect that it may be lost during shipping, please contact our customer service team immediately:
- Email: alhussna786@gmail.com
- Phone: 03004375893
We will work with you to resolve the issue promptly, either by offering a replacement or issuing a refund where applicable.
Thank you for shopping with Alhussna! We are dedicated to ensuring your order arrives quickly and in perfect condition. Enjoy the convenience of free shipping on all orders across Pakistan!