Effective Date: [May 01, 2025]

Welcome to Alhussna! These Terms and Conditions (“Terms”) govern your use of our website, alhussna.com, and the products we offer. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully.

If you do not agree to these Terms, you must not use our website or products.

1. General Terms

  • Alhussna reserves the right to modify, update, or change these Terms at any time. We recommend that you review this page periodically for any updates.
  • These Terms apply to all visitors, users, and others who access or use our website (“Users”).

2. Products

  • We offer a variety of products for sale, including apparel, accessories, and other lifestyle items. All product descriptions, prices, and availability are subject to change without notice.
  • While we make every effort to display accurate product details, images, and descriptions, we do not guarantee that the content on our website is always free from errors or omissions.

3. Ordering and Payment

  • Order Process: By placing an order through our website, you are making an offer to purchase the products selected, subject to these Terms and the availability of the items.
  • Payment: We accept payments through cash on delivery methods such as credit/debit cards, and any other payment options available on our website.
  • Order Confirmation: Once your order is placed, you will receive an email confirmation or WhatsApp message with details of your order. This does not guarantee that the products will be available or that the order will be processed.
  • Pricing and Availability: All prices listed on the website are in Pakistani Rupees (PKR). In the event that an item is listed at an incorrect price due to a typographical error, we reserve the right to cancel or modify the order at our discretion.

4. Shipping & Delivery

  • Free Shipping: We offer free shipping on all orders within Pakistan.
  • Order Processing: Orders will be processed within 1-3 business days after payment confirmation. Delivery times vary depending on the location, generally between 3 to 7 business days within Pakistan.
  • Tracking: Once your order is shipped, we will send you a tracking number to track your shipment.

For more details, please refer to our Shipping Policy.

5. Returns and Exchanges

We want you to be satisfied with your purchase. If you’re not happy with your order, please review our Exchange & Return Policy for instructions on how to initiate a return or exchange.

6. User Responsibilities

  • Accuracy of Information: You agree to provide accurate, complete, and up-to-date information when placing an order, signing up for an account, or communicating with us.
  • Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
  • Prohibited Use: You agree not to misuse our website, including but not limited to using it for unlawful purposes or in any manner that could damage, disable, or impair the website.

7. Intellectual Property

All content, images, logos, designs, and trademarks on Alhussna are the property of Alhussna and are protected by copyright, trademark, and other intellectual property laws under the Government of Pakistan’s Intellectual Property Organization (IPO) and the Trade Marks Registry. You may not use, reproduce, or distribute any of this content without the express written consent of Alhussna.

8. Limitation of Liability

  • Alhussna is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or products, including but not limited to any errors or omissions in the content or any loss or damage of any kind incurred as a result of the use of our services.
  • We do not guarantee that our website will be error-free, uninterrupted, or secure at all times. We will make reasonable efforts to ensure a smooth shopping experience, but we cannot be held responsible for any technical issues that may arise.

9. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

10. Links to Third-Party Websites

Our website may contain links to third-party websites or resources that are not owned or controlled by Alhussna. We are not responsible for the content, privacy policies, or practices of any third-party websites. By clicking on these links, you acknowledge that you do so at your own risk.

11. Termination of Access

We reserve the right to terminate or suspend your access to our website at any time, without notice, for any reason, including but not limited to violations of these Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from or related to these Terms will be resolved in the courts of Pakistan.

13. Contact Us

If you have any questions about these Terms & Conditions or need assistance, please feel free to contact us:

Thank you for shopping with Alhussna! We strive to provide you with a safe, enjoyable shopping experience. By using our website, you agree to these Terms and Conditions. We appreciate your trust and support.